FAQs

Whether you’re just starting out in our studio, a novice at yoga or interested on our other services, we have the answers to some of your most frequently asked questions.

Studio

Where is Quincy Yoga & Massage Located?

We are located at 1245 Hancock street Suite 33 Quincy, Ma 02169 to the right of City Hall and first building outside of Quincy Center station (red line). We are on the 2nd Floor and the entrance is to the right of Gunther Tooties and to the left of the  Sher-A-Punjab. You can enter the building from the Hancock street side or from the Quincy Center side, second door from city hall.

I have a groupon, what do I do?

If you purchased a groupon or have a groupon as a gift, we have to transfer the code to our system. What you need to do is come to the studio at least 5 minutes before class and we will redeem the groupon and add the passes to a newly created Quincy Yoga & Massage account.

What to do if I can’t login or never got my login information?

You have a few options: You can click on forgot password link in the login page to create a new password. You can email and contact us so we can send a link to reset your password. You can come in into the studio and we will assist you. We will never contact you to ask for your login information.

Can I signup online ahead of time?

Yes, we encourage it as it will reserve your spot. We are still young and don’t have a lot of full classes yet but you can sign up ahead of time using your account information. We don’t mind you walk-in and we will sign you up without any problems.

What’s your policy on personal data & credit card?

For security reasons, we don’t keep or save your password information, our vendor process your order and send us a confirmation. We can access your basic information but no passwords, they are encrypted and only the user knows it. We occasionally have to reset password but we provide a temporary password that have to be updated on the first login after.

How is the reward program works??

Here at Quincy yoga & Massage we believe in participation and community. As part of that belief, we are working on a reward program that rewards our customers and community with points they can use for future purchases. More details about the program will be available soon.

What payment methods you accept?

In addition to cash, we accept all the types of credit cards (visa, mastercard, amex, discover), checks, cashapp and venmo (@quincyyoga-massage) and paypal.

We also accept some HSA cards to make it more convenient to pay using your health saving card for your health

Where should I park?

We have parking available in the back of our studio in the Quincy Center Station side. You are more than welcome to park in any open space you find in the front and in the side streets near the Citizens bank (Russell Park) or around the church (United First Parish Church). The city of Quincy allows you to park at the Quincy District Court (1

We are working on partnering with the city to offer more options but parking is no longer an issue with the station spots available for an hour.

Where can I find more information each class and and register?

Visit our classes description page on this site, schedule a class or contact us today!

Can I rent a mat?

Yes, we offer mat rentals for only $2

Do you have have showers?

No, we have a changing room and a sink in the studio but no showers

Can I share my class pass with a friend or family?

Yes but only with 5, 10, 20 class passes. Just let us know you wish to use one of the passes on your pack and we will make it happen. If you want to register your friend ahead of time to guarantee a spot in the class, sign up regularly and add a note to us, or call us at 857-499-0810.

PLEASE NOTE: friends and family can’t use your pass if you’re on an unlimited classes pass (Monthly or Two weeks unlimited).

What should I wear?

Wear comfortable clothing and we would suggest non-baggy clothes as they might interfere with some poses.

Can I store my mat at The Studio?

Yes

What classes do you recommend for beginners?

Even though all our classes except for a few are beginner friendly, we would recommend you start with the Yoga Basics class on Mondays and Gentle Yoga. Some students also with with our Yoga Flow classes.

We also offer a monthly Introduction to Yoga workshop for only $25, teaching you the basics and get you started on your yoga journey.
Also, we do offer Private Yoga Lessons for beginners which can be a fantastic way to get off to a great start. Contact us to book a private lesson.

Can I setup a private class for co-workers, family or friends?

Yes! we offer private yoga classes for any participants size. Contact us today with a few details to get started.

Can I rent the space for an event?

The studio is available for rent for any occasion. We offer private lessons, bridal parties, co-workers, families, reception (alcoholic permit might be necessary) and other types of events depending on the requirements. Contact us today with your questions and requirements.

Do you offer Prenatal Classes?

Not at this moment!

What are your hours?

The studio opens 8am to 8pm daily. We have downtime 11am to 2pm but available by phone (857-499-0810), email (info@quincyyogaandmassage.com) or online (www.quincyyogaandmassage.com).

When do the two weeks unlimited start & end?

Even though our system start the two weeks countdown as soon as the purchase is made, we will reset the date from the first class you take and it will expire two weeks from that date.

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